377win Privacy Policy — How We Handle Your Data in Pakistan

1Scope of This Policy

This Privacy Policy applies to all personal data collected and processed by 377win in connection with the operation of the platform at 377win.pro. It covers data collected through the website, the Android app available on the Download page, and any other means of accessing 377win services.

By registering an account with 377win, you acknowledge that you have read and understood this policy and consent to the collection and processing of your personal data as described here. This policy should be read alongside the Terms and Conditions, which govern the overall use of the platform.

This policy is written in English as 377win primarily serves Pakistan-based users. If there is any ambiguity in interpretation, the meaning most protective of your data rights will apply.

2Data We Collect

The following categories of personal data may be collected by 377win during your use of the platform:

We do not collect special categories of sensitive personal data such as biometric information, health data or political affiliations.

3How We Collect Your Data

Data is collected through several channels depending on how you interact with 377win:

• Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, contact support or update your account settings.
• Automatically — when you access the platform, our systems log technical data including your IP address, session duration, pages visited, games loaded and device information. This happens whether you are using the website or the 377win app.
• From payment processors — when a deposit or withdrawal is processed through JazzCash, Easypaisa, Raast or a bank transfer, the payment processor shares transaction confirmation details with 377win to reconcile your account balance.
• From game providers — game providers record game round data and return results to 377win for the purpose of crediting or debiting your balance. The result data is stored in your account history.

4How We Use Your Data

Personal data collected by 377win is used only for purposes directly connected to operating the platform and serving you as a player. Specifically:

• Account management — creating and maintaining your account, verifying your identity, managing your login security and processing your requests.
• Transaction processing — crediting your account with PKR deposits, processing withdrawal requests to your JazzCash, Easypaisa, Raast or bank account, and maintaining accurate transaction records.
• Platform delivery — loading the correct games in the Game Lobby, displaying your correct balance, recording your betting history and applying bonus eligibility rules.
• Customer support — responding to your queries, resolving disputes about transactions or game results, and processing self-exclusion or account closure requests.
• Fraud prevention and security — detecting unusual account activity, preventing duplicate registrations, identifying potential chargeback fraud and protecting the security of the platform for all players.
• Marketing communications — sending promotional offers and updates about 377win features to players who have opted in. You can opt out at any time from your account settings.
• Platform improvement — using aggregated, anonymised data to understand how players navigate the lobby, which game categories are most used and where technical issues occur, in order to improve the platform.

5Legal Basis for Processing

377win processes your personal data on the following legal bases:

• Contract performance — processing necessary to operate your account and deliver the platform services you signed up for, including all transaction processing.
• Legitimate interests — fraud prevention, platform security, abuse detection and the use of anonymised data for platform improvement. These interests do not override your fundamental privacy rights.
• Consent — marketing communications and any optional data collection require your consent. You can withdraw consent at any time without affecting the core functionality of your account.
• Legal obligation — retention of transaction records and identity verification data to the extent required for anti-fraud, financial reconciliation or security obligations.

6Third-Party Data Sharing

377win shares personal data with third parties only where necessary for platform operation. We do not sell data to any third party. The categories of third parties that may receive limited data are:

• Game providers (PG Soft, Pragmatic Play, Evolution, Spribe, JDB and others) — receive your player session identifier to deliver game results. Game providers do not receive your contact details, payment information or full account data.
• Payment processors — JazzCash, Easypaisa, Raast and banking partners receive only the transaction details necessary to process your deposit or withdrawal. They operate under their own privacy policies and security standards.
• Analytics and infrastructure providers — services that help host, monitor and improve platform performance may process limited technical data such as anonymised usage patterns and system logs.
• Security and fraud prevention services — tools used to detect account compromise, duplicate registrations or fraudulent transaction patterns may process technical and account activity data.

All third parties engaged by 377win are required to handle any data they receive in accordance with their own applicable data protection obligations. We do not share your data with advertisers, data brokers or unrelated commercial entities.

7Payment Data Handling

Given that 377win handles PKR transactions through JazzCash, Easypaisa, Raast and Bank Transfer, we want to be specific about how payment-related data is managed:

• Your mobile wallet credentials — JazzCash PIN, Easypaisa password — are entered directly into those payment services and are never transmitted to or stored by 377win.
• 377win stores a transaction reference number, amount in PKR, payment method type and timestamp for each deposit and withdrawal. This is the minimum needed to reconcile balances and resolve any transaction disputes.
• Bank account numbers shared for withdrawal purposes are stored in encrypted form and are accessible only to the finance team members responsible for processing withdrawals.
• Transaction history in your account dashboard shows your deposit and withdrawal records. This data is retained for the period described in the Data Retention section below.

8Cookies and Tracking Technologies

377win uses cookies and similar tracking technologies when you access the platform through a browser. The Android app uses equivalent local storage mechanisms. These technologies serve the following purposes:

• Session cookies — maintain your login state during a session so you do not have to log in again when navigating between sections of the platform. These are deleted when you close your browser or log out.
• Preference cookies — remember your lobby settings, language preference and recently played games to improve your experience on return visits.
• Analytics cookies — collect anonymised data about how players navigate the platform — which pages load most, where sessions end and which features are used least — to guide platform improvements.
• Security cookies — help detect suspicious login behaviour by recognising your usual device and browser fingerprint, flagging logins from unusual locations or devices.

You can manage cookie preferences through your browser settings. Disabling session cookies will prevent you from staying logged in during a session. Disabling analytics cookies will not affect your ability to use the platform.

9Data Retention

377win retains personal data for as long as your account is active and for a defined period after account closure:

• Active account data — retained for the lifetime of your account.
• Transaction records — retained for a minimum of five years following the transaction date for financial reconciliation and anti-fraud purposes.
• Identity verification records — retained for the period your account is active plus three years after account closure.
• Support communication records — retained for three years after the interaction date to allow dispute resolution.
• Marketing preference records — retained until you update your preferences or close your account, plus one year thereafter.

When personal data reaches the end of its retention period, it is securely deleted or anonymised such that it can no longer identify you. Transaction aggregate data may be retained in anonymised form indefinitely for statistical purposes.

10Data Security

377win implements technical and procedural measures to protect your personal data against unauthorised access, accidental loss, disclosure or destruction. Specific measures include:

• Encrypted transmission of data between your device and 377win servers via industry-standard HTTPS protocols.
• Restricted access to personal data within the 377win team — only team members who need specific data to perform their function have access to it.
• Encrypted storage of sensitive account data including payment references and identity verification documents.
• Regular security reviews of platform access controls, server configurations and data handling procedures.

No data transmission over the internet or storage system can be guaranteed to be 100% secure. If 377win becomes aware of a data breach that affects your personal information in a material way, we will notify affected players through the contact details held on their account as promptly as circumstances allow.

11Your Data Rights

As a 377win player, you have the following rights over your personal data. Requests to exercise these rights should be submitted through your account dashboard or by contacting support:

12Minors and Under-18 Protection

377win is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. Registration requires confirmation that the registrant is 18 or over, and identity verification can be requested at any time to confirm this.

If we become aware that personal data has been collected from a minor, that account will be immediately suspended, the data will be reviewed and securely deleted to the extent permissible, and the account will not be reinstated. Parents or guardians who believe a minor has registered a 377win account should contact support immediately with the relevant account details.

13Updates to This Privacy Policy

377win may update this Privacy Policy periodically to reflect changes in how the platform operates, changes in applicable data protection requirements or improvements to how clearly the policy is written. The updated version will always be posted on this page with a revised date at the top.

For material changes — those that significantly affect how we collect or use your data — we will provide notice through the platform or by email to your registered address where this is feasible. Continued use of 377win after a policy update constitutes your acceptance of the revised terms.

14Contact Us About Privacy

If you have questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a concern about how your data is being handled, please contact the 377win support team through your account dashboard.

Privacy-related requests are handled with priority. Please include your registered username and a description of your request — do not include passwords or payment credentials in any communication sent to support.